Product Description
HTP candle wick with metal tab,size can customize as your request.
After-sale service:
We provide you with one year warranty and life long after-sale service, we guarantee the main parts within 12 months, if the main parts go wrong without human contact within one year, we will freely provide with you. And after one year, if you need to change parts, we will provide with you with best price and main it in your site. Whenever and wherever you have technical problems, you can contact us at any time,we will do our best to support you to solve the problems.
Quality guarantee:
We are the manufacturer of the machine, as a manufacturer, we guarantee the machine are made of the best materials, with first-class workmanship, brand new, unused and in all respects with the quality,specification and performance are stipulated in thecontract.Quality warranty period is within 12 months from B/L date. The manufacturer would repair the contracted machines free of charge during the quality guarantee period . If the breakdown is due to the improper use or other reasons, the manufacturer will collect the repair fee.
Installation and debugging:
After the machine arrives at the buyer's factory, if the buyer want us to install and commission the machine in buyer's factory, we will dispatch one engineer to your site to install and commission themachine to you, but the related fees: round trip tickets, local accomodation, food, transportation willbe borne by the buyer, and the buyer should provide his site site assistance for the installation and commission.
FAQ:
Q1:Are you factory or trading company?
A: We are factory and manufacturer.
Q2: Where is your factory located? How can I visit your factory?
A: We are located in
Dongguan
. It is ab
ou
t
one
hours to reach
Shenzhen
or
Guangzhou
port from our factory in China.
Q3:How to place my order?
A: Just contact us via Trade Manager, E-mail, Skype or telephone to confirm the machines, making the deposit then we will start production.
Q4 : What is the payment term?
A: 50% TT in advance, 50% TT before delivery after production
.
Q5:How long is the production time?
A: About 10 working days.
Q
6
: How to ensure that I received the machine undamaged?
A: Firstly, our package is standard for shipment, we must confirm machines undamaged before delivery, and we've bought insurance for you, we will take the responsibility if machines damaged.